Refund Policy

All paid plans (Pro and Max) purchased directly through 3BOX AI include a 7-day money-back guarantee from the date of initial purchase.

If you are not satisfied with the platform for any reason, you may request a full refund within 7 calendar days of your first payment.

This guarantee applies to the initial subscription purchase only. Renewals (monthly or annual) are not covered under this guarantee.

Your refund request will be denied if any of the following conditions apply:

To request a refund, send an email to support@oforo.ai with the following information:

1. 1Your registered account email address.
2. 2Your order or subscription ID (found in Settings > Billing).
3. 3A brief reason for the refund request (optional, helps us improve).

Refund requests are reviewed within 2 business days. Approved refunds are processed within 5-10 business days and returned to your original payment method.

Annual (yearly) subscriptions are eligible for a full refund within 7 calendar days of the initial purchase, provided the eligibility conditions above are met.

No partial or prorated refunds are available after the 7-day window for annual plans.

If you wish to cancel an annual plan after the refund window, you may do so from Settings. Your access continues until the end of the billing period.

Application limits reset weekly for Free plans and daily for Pro/Max plans.

Unused applications do not roll over between periods.

All plans include unlimited AI operations (resume building, interview prep, career coaching).

All approved refunds are returned to the original payment method used during purchase.

Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account after processing.

If your original payment method is no longer available, contact support@oforo.ai for alternative arrangements.